Accessibility information
Using the service and reporting barriers.
About the service
LuminaOS is a web and mobile service for goals, habits, actions, reflections and AI-assisted coaching. An account provides access to personal records; paid subscriptions enable the functions described in the selected offer.
Public legal information, contract withdrawal and subscription cancellation can be accessed without signing in. You can also send a declaration or ask for help by email.
We work toward keyboard access, readable layouts, clear labels and compatibility with assistive technology. This page does not claim that all web, mobile, voice and third-party purchasing flows have passed a complete accessibility audit or meet a specific conformance level.
Report an accessibility barrier or request assistance
Email info@bright-minds.io with the page or feature, what you were trying to do, and how you would like us to respond. If useful, include your browser, device or assistive technology. You do not need to share a diagnosis, password or private account content.
We will review the barrier and discuss an accessible way to complete the requested task. If you cannot use a cancellation or withdrawal form, email info@bright-minds.io with your declaration. Contacting us for assistance does not replace or limit your statutory rights.
This information does not assert a microenterprise exemption under the German Accessibility Strengthening Act (BFSG). It is not a declaration of verified compliance with every applicable accessibility requirement.
Last updated: September 18, 2026